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Magoosh website issues

Hi all –

We’re sorry to tell you that the Magoosh product website ( has been unavailable for the past 2.5 hours since Friday, 8:30pm PDT. The company that we use to host our site, Amazon Web Services, has a center in Virginia that experienced power outages due to severe storms, bringing down our site as well as many others.

We’re truly sorry about this – we know every minute can count when you need to study!

In case you want to get some reading in while you’re waiting for the site to be back up, here are the links to our General GRE, Vocabulary, and Math Formula eBook PDFs.

Again, sorry for the wait, and thank you for your patience– feel free to let us know if you have any questions in the meantime!

Update: June 30, 2012 7:00AM PDT
Amazon has been working to bring all of the affected sites back online but unfortunately, we are still down. We are actively monitoring the situation and will keep you posted and are very sorry for the trouble.

Update: June 30, 2012 10:00AM PDT
The site is now back up. Thank you all for your patience, and we apologize for the wait. Happy studying!

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11 Responses to Magoosh website issues

  1. Divya September 18, 2016 at 1:28 pm #

    I m not able to login my account.
    It shows your trail has expired but I bought it on 29th Aug for 6 months plan

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 19, 2016 at 1:44 pm #

      Hi Divya,

      The people who can help with these kinds of issues are available at! Please write to them so they can sort you out ASAP. ๐Ÿ™‚

  2. Adetoun July 11, 2012 at 1:58 pm #

    Not sure where to leave this comment. The Inequalities and Absolute value video abruptly cuts out around 5 min in while there is supposed to be about 6 min of the lesson. Some other lessons also abruptly end but at least those happen at the end of the lesson.


    • Margarette Jung
      Margarette July 11, 2012 at 2:19 pm #

      Hi, Adetoun

      It looks like the video’s working for our other students– I’ve sent you an email with the direct link to the video file, which should work a bit better for you.

      I hope that helps! ๐Ÿ™‚


      • Adetoun July 11, 2012 at 2:47 pm #

        Thanks Margarette,

        That was a very prompt reply and solution.


  3. Whitney June 30, 2012 at 8:10 am #

    Will we be notified when we are able to log in again?

    • Bhavin Parikh
      Bhavin June 30, 2012 at 8:15 am #

      Hi Whitney,

      Yes, as soon as the site is up and running, we’ll update this blog post and send out an email to our customers. I’m really sorry about this and we’re closely monitoring the situation as Amazon brings all the sites back online.


  4. jay June 30, 2012 at 5:03 am #

    Hi Margarette,

    Any news about when the product website is going to get fixed?

    • Bhavin Parikh
      Bhavin June 30, 2012 at 6:19 am #

      Hi Jay,

      We hope it will be available in a few hours, but we’re not sure. We’re closely monitoring the situation with Amazon Web Services. We’re really sorry about this!


  5. Rubaet June 29, 2012 at 11:22 pm #

    Math Formula eBook Link is not working. Plz check it.

    • Margarette Jung
      Margarette June 29, 2012 at 11:25 pm #

      Hi, Rubaet

      The eBook link should be fixed now, sorry about that! ๐Ÿ™‚


Magoosh blog comment policy: To create the best experience for our readers, we will only approve comments that are relevant to the article, general enough to be helpful to other students, concise, and well-written! ๐Ÿ˜„ Due to the high volume of comments across all of our blogs, we cannot promise that all comments will receive responses from our instructors.

We highly encourage students to help each other out and respond to other students' comments if you can!

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