Kevin Rocci

Student Happiness Report — December 2015

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This month we are highlighting one of the reasons students are so happy with Magoosh: Our test prep experts. Our test prep experts are an amazing group of educators, on the front lines of helping Magoosh students succeed on test day. The message above is emblematic of what they do everyday.

Test prep experts help Magoosh students. Anytime a 30-60-90 triangle is hard to visualize inside a circle, or the word telling doesn’t seem to fit with the meaning of a sentence, or the difference between an integer and number is unclear, or the author’s opinion is neutral and not critical, or a student doesn’t know how to spend the next month studying, or it’s the last week before the test, Magoosh test prep experts are there to help.

Students can send their questions to [email protected] or click on the “Help” tab when they’re logged in and one of our test prep experts will respond in less than 24 hours (usually less than that) with a detailed and personal answer. They diagnose student issues and respond with empathy and encouragement, putting students on the path to success.

Everyday, I see messages like the one above. Students return to emails from our test prep experts because they are so detailed and useful. Our test prep experts answer hundreds of questions each week so that students can improve. In the end, students show up to the test with more knowledge and more confidence than they had before.

Magoosh’s success is due, in no small part, to the wonderfully talented teachers who notice the particular nuances of each question from each student. For that, Magoosh test prep experts stay blessed and stay happy! I hope you achieve whatever you desire in life.