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Why were my IELTS results withheld?

There is nothing more frustrating than studying really hard for an exam, taking a test, waiting for your IELTS to be graded, and then not getting your score when you are supposed to.  More and more, I have heard of reports of candidates having their IELTS results withheld.  Unfortunately in certain circumstances, test results may be withheld for longer than the usual period of 13 days. But why?

Let’s look at three likely reasons why your IELTS results were withheld.

Random quality checks

In the extensive terms and conditions of the test, it states that sometimes the examining body will carry out random quality checks.  If this happens, then you might receive an email like this:

IELTS Results Withheld Email

Unfortunately, all you can do here is wait.

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An unusual exam result

If the the examining body has reasonable grounds to believe that a test result is not a reliable indicator of a candidate’s ability, then they can also withhold it.

One example of this is when a candidate scores very high in one area, like the reading and listening sections, while performing poorly in another, like in the writing and speaking.  Here, the IELTS authorities may suspect that the test taker has memorised the reading and listening questions – a practice that is very popular and possible in some countries.

Other instances that may cause an examining body to think your score is unusual include:

  • a similarity of response patterns, or marks, between two or more candidates
  • a dramatically different performance of a repeater candidate on one test date compared to their previous performance
  • the likelihood of certain responses and scores given the overall ability of the candidate
  • the time it takes to complete the test or test items (in Computer-Based tests).

They suspect malpractice

Any cases which are identified as being very unusual may be further scrutinised by an external malpractice panel. Here, the panel will investigate to see if the candidate basically cheated in some way by:

  • obtaining unauthorised access to examination material
  • using or trying to use unauthorised material, e.g. notes, study guides, mobile phones
  • copying or attempting to copy
  • being involved in disruptive behaviour or not following the instructions of an invigilator, supervisor or Centre Exams Manager
  • impersonating someone else (i.e. sitting the exam for someone else)
  • altering any results document, including certificates
  • participating in any other form of cheating or gaining of an unfair advantage.

What next?

First, just relax and be patient.  I know the wait can be very nerve-racking, but usually it is nothing to worry about.  Most likely, your results were only withheld for a random quality check or an unusual result and will be released to you within a few weeks. Sadly, I have heard of some cases where it this has taken several months. Terribly frustrating, I know, but this seems to be the exception rather than the norm.

However, if they do suspect malpractice, then you may have to provide a statement and additional information to a review panel. After carefully considering the case, they may release the result unchanged or they might permanently withhold the result. Unfortunately, though, these investigations can take up to 12 weeks from the test date.

**Please note we can not provide individualized advice in the comments on this blog post (we just don’t have the resources or information needed). We wish you the best on the IELTS!**

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214 Responses to Why were my IELTS results withheld?

  1. Haseeb Ahmed December 1, 2016 at 11:33 am #

    Hi Gwen,

    Thank you for posting this. My wife has recently sat her IELTS exam in london and unfortunately the board has withheld her result and today sent her an email saying they will not release her result as they suspect her of malpractice.

    My wife obviously is distraught as she is 100% adamant (and I believe her) that she has not cheated. She has merely worked her butt off for this exam as she has passed with 6.5 scores before but needs a 7.5 for her profession.

    The board has not outlined what they suspect her of! What can you advise here if anything as she is absolutely distraught that she is being suspected of cheating when she hasn’t.

    Many thanks

    Haseeb

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert December 6, 2016 at 8:18 am #

      I’m sorry to hear that your wife is going through this! 🙁

      In situations like this, the best you can do is to be very proactive. By this, I mean you should make a point of contacting IELTS customer service, your wife’s testing centre, and any other part of the IELTS administration that may be able to help you. Ask for more information and ask to speak to IELTS supervisors if the person on the phone or at the desk doesn’t have answers for you. Be polite but firm, and you should hopefully be able to get better answers form someone.

      Let me know if you need any more advice… and best of luck! If you get a chance, come back here to the comments after this is resolved, and let us know how things went.

      • Nikunj October 18, 2017 at 8:03 pm #

        Hi,I have gave ielts exam recently,but my result withstand and I also got mail that…

        Reason: Result withheld for investigation into suspected breach of test day rules

        We refer to your IELTS test of 5 October 2017.

        Our test day staff have reported that you may have breached the IELTS test day rules on 5 October 2

        I know staff member complaint about me.i was writing the answer after the end of listen test and it is not to much.it just 2 -3 second and one sir come to me and say stop the writing and I stopped.i think it is not big issue.

        So I want to know that this mistake can affect on my band score or not?It will reduce the my score.? Please tell me about this

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert October 18, 2017 at 10:35 pm #

          Hi Nikunj,

          Unfortunately, you may never get a score (it may be permanently withheld). You have to wait for their investigation and see what they say. :/

          • Isha November 19, 2017 at 10:22 am #

            Hi Nikunj .even I am suffering from this same situation .does your result came or not? Please tell I am also really worried.

        • Bhumi January 19, 2018 at 6:26 am #

          Have you got your result or any communication from them?? Coz same thing happened to me.

          • Lei January 22, 2018 at 12:35 am #

            Same situation here. Results withheld. This is very frustrating.

    • saeed December 26, 2016 at 1:24 am #

      Hi
      I have a similar problem
      please keep in touch with me through email
      saeedakbari1991@yahoo.com

      • Manpreet Singh February 6, 2018 at 4:12 am #

        i m also suffering with this issue . if anyone from you receive any information regarding result. please contact me at manpreetdeol23@gmail.com

    • Rajni Yadav April 6, 2018 at 1:40 am #

      Today I was supposed to get the result but I received a mail…..

      Reason: Result withheld for investigation into suspected breach of test day rule

      Our test day staff have reported that you may have breached the IELTS test day rules on 24-Mar-18 at Gurgaon.

      As a result, your test scores for the 24-Mar-18 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice.

      The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’.

      We understand how important it is for you to have your result as soon as possible and we are making every effort to expedite the process.

      We will give you an update on the status of this investigation on or before 27th April, 2018

      • David Recine
        David Recine April 6, 2018 at 11:56 am #

        Sorry to hear this! 🙁 While these messages can sound scary, they are issued for many different reasons. And often, the problems can be resolved relatively quickly so that you can get your scores. My advice is to call your test center. Ask them for any details they have on the investigation> Also ask if there is any information you can provide or any number you can call in order to help things get resolved more quickly.

  2. Kkk January 24, 2017 at 8:36 am #

    Hi Gwen ,

    I do have a question here , pls advise . When the candidates are picked on random basis, and are being investigated , why do they still take more than 2 weeks for this ( as you said , couple of months also sometimes) . What would happen to a candidate, who has an offer letter from the migrating country and is just waiting for the results and lost the offer , just because a delay from results. Whom to blame then ??? Also please let us know how to sue and whom to sue , if we feel that injustice has been done ??? Because I am very sure the customer care and the front desk officers at the centers are just nugatory .

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert January 27, 2017 at 2:59 am #

      Hi Swathee,

      Unfortunately, I believe you would be told that it is your responsibility to obtain all necessary paperwork far enough in advance that administrative things like an IELTS score withholding will not affect your offer. There will not be recourse or compensation for this, because the onus is placed firmly on you as the applicant. I’m sorry, and I know this is frustrating and disappointing. While it may feel unfair, you would be held solely responsible. :/

  3. Jing yang January 31, 2017 at 2:04 am #

    Hi, I’ve received a email 2 days from my result date saying my results have been withheld permanently. I’ve followed all rule. I’ve no idea on what to do. What should I do?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert January 31, 2017 at 2:59 am #

      I’m sorry to hear this is happening to you! 🙁 This must be very upsetting. To find out what happened, and to see if there’s any way to still get your test scores, contact the centre where you sat the IELTS. You can locate your centre and find its contact information through this website.

      You may also be able to make an enquiry by phone by calling the British Council; their contact information is here. The IELTS also has an online email form that can help you get in contact with someone.

    • Samuel February 26, 2017 at 11:47 pm #

      What does it mean, a result is permanently withheld? Is he eligible to take the test again? or He never appears IELTS exam?

      • Magoosh Test Prep Expert
        Magoosh Test Prep Expert February 27, 2017 at 8:26 am #

        Generally, if a result is permanently withheld, this means ONLY that the score for one particular test session is being permanently withheld. Under these circumstances, test-takers are usually allowed to retake the exam for a new score. It’s still a very frustrating situation, of course.

    • jasani April 21, 2017 at 8:47 pm #

      same problem i faced on 21/04/2017
      permanently withhold after received TRF copy at my home

      • Magoosh Test Prep Expert
        Magoosh Test Prep Expert April 22, 2017 at 4:25 am #

        Sorry to hear about that. 🙁 But thank you for sharing. It’s good for our readers to know about this possible outcome.

        • Uzma September 25, 2017 at 7:03 am #

          If the receiver gets the TRF and result is withheld permanently will it be useful for the candidate

          • Magoosh Test Prep Expert
            Magoosh Test Prep Expert September 25, 2017 at 3:34 pm #

            If the result is withheld permanently, you will have to take a new IELTS exam and the old one does not help you at all.

      • Robiul March 5, 2018 at 12:26 am #

        I sat for my ielts 06 january 2018 after 1 month they send me an email & they said the result is not reliable indicator of my english language ability my TRF also at my home.I want know are they banned me?or I can re-take an ielts exam.please help me

  4. sameer March 13, 2017 at 8:30 am #

    Hi I gave the exam on Feb 11, 2017. I received an email that my scores are withheld for quality check. Its really annoying as I have studied quite hard for this exam. Its been more than a month since I wrote the exam but I still have not received the result. Kindly advise.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert March 14, 2017 at 2:23 am #

      A whole month! That is a long time to wait. My advice at this point is to contact your testing center and ask them for the status of your score. Usually,t he center where you take the test can help you deal with any delays in getting your scores. And even if they can’t help, they can refer you to someone who can help. Good luck!

  5. Mahim March 16, 2017 at 1:31 pm #

    what result i can expect if my score gets withheld?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert March 17, 2017 at 4:33 am #

      Hi Mahim,

      It depends on why your results are withheld. You might never get results, they might be delayed, etc. You will have to take it on a case-by-case basis.

    • Manu September 29, 2017 at 4:13 am #

      I did IELTS on 30th March 2017. I have been waiting for 6 months. They told me that it has been taken for quality control purpose and need to wait until get updates. This is frustrating.

  6. Aashish Sharma March 30, 2017 at 7:51 pm #

    I too have given the ielts examination on feb 11, 2017 but the result is not published yet. I have contacted British council, Nepal but they are not providing any details for it and I have already losed many of the offers for abroad studies.This has really made me frustrating.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 1, 2017 at 5:07 am #

      I’m so sorry to hear that, Aashish! I wish there was something we could do, but all I can offer is solidarity and a hearty “good luck.”

  7. Afzal Khan April 10, 2017 at 2:00 am #

    I gave my IELTS exam on 25-Mar-2017, and received this message on 13th day, Dear Candidate,

    We regret to inform you that due to quality control procedures, your results are still being analyzed. We hope to get back to you with your IELTS results status by Monday 10th April 2017

    Best Regards,

    IELTS- British Council
    Will i get my results soon or its gonna take while please advise.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 10, 2017 at 7:00 am #

      Hi Afzal,

      Sorry to hear that your IELTS scores have been delayed in this way! That certainly sounds frustrating. 🙁

      I have some bad news, but it’s not as bad as you might think: quality control procedures are done to check whether or not a test-taker has cheated.

      Why is this not as bad as it seems? It’s not so bad (hopefully) because very often, quality control procedures don’t actually result in a real cheating accusation or loss of your score. Quality control checks are done routinely on many IELTS exams each month.

      You may or may not get your results soon. Depending on how a quality control check is done, it can be over quickly, or it can take weeks.

      Here is what I suggest you do: contact the test centre where you took the IELTS. Ask them if they know why the quality control check is being done. They should be able to either give you an answer, or give you the phone number of a British Council office that can provide you with an answer. Once you’re talking to someone who knows all about your quality control check, ask them how long they think it will take.

      Also ask them if there is any extra information you can provide in order to make the process go faster. Sometimes there are ways you can speed up the process. For example, many quality control checks happen because the British Council is having trouble verifying the identification of the test-taker. In that case, sending them additional IDs or ID information can help.

      Best of luck. And if you get a chance, come back here and let us know what happened, once everything is resolved.

      • Ankit Yogendra Jaiswal February 15, 2018 at 4:08 am #

        hi! i took IELTS from IDP on 1st feb 2018 and i didn’t get my score yet. i received an email from IELTS mentioned “**Notification of investigation of IELTS test result against passport # .**
        We refer to your IELTS test of 1st February, 2018.
        Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analyzed by the IELTS Test Partners before they are issued to candidates.
        As a result of these procedures, your test scores for the 1st February, 2018 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.
        The declaration on the IELTS application form that you agreed to includes the following statement: ‘*I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test*’
        Should you wish to offer any information that may support your test performance on 1st February, 2018, please send a scanned handwritten statement to verification.ielts@idp.com (mailto:verification.ielts@idp.com) within 14 days of the date of this letter. A template has been provided with this letter for you to use. Your statement must be written in English in your own handwriting and signed by you.
        Any correspondence received after 14 days will not be considered.”
        what should i do? Do i have to worry about that? Should i send Candidate statement to IELTS?? an any one help me in this case?

        • Raman April 5, 2018 at 2:11 am #

          Hii, i too sat the test on 1 feb 2018 in Punjab ,india and have still not got my result on 5 april. Have you got your result. Anyone else going through the same situation?

  8. Nadia April 11, 2017 at 4:21 pm #

    I have taken IELT exams for several times to get maximum score for my immigration application….but one of my results has been withheld permanently ( don’t know why) but got an email that I malpracticed, however, I have gotten my required score but now I am scared that because of that one permanent withheld result my immigration process will get rejected or not.

    I would be glad if you can tell me that, whether Canadian immigration system will be going to check all my IELTS result status or only that one which I have submitted to them.

    Best regards,
    Nadia

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 18, 2017 at 2:56 am #

      Malpractice (or alleged) won’t be reported to Canadian immigration. But you will need to retake the test in order to get a score that you can use, of course.

      • Ali Dadhee May 17, 2017 at 11:24 pm #

        A cousin of mine is having same problem.

        But he have some previous test results that is full filling minimum requirements. Can he use that previous one’s still or new re take is required ?

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert May 17, 2017 at 11:51 pm #

          Hi Ali 🙂

          IELTS scores are valid for 2 years. So, if your cousin took the exam in the past two years, then yes, he can use that score. However, if his score is more than 2 years old, he cannot use that score for his applications and must wait until his most recent scores are released.

          I hope this clears up your doubts! 🙂

  9. Prayag Shah April 12, 2017 at 4:31 am #

    Dear Mam,
    I gave my IELTS exam on 30th March-2017, and i received a message on 13th day of my result i.e.
    Dear Candidate,
    We wish to inform you that your results are still under process and will not be released today. We are working on releasing them to you to you at the earliest and will update you on the status of your result by 4pm on 12 May 2017.We regret the inconvenience and delay in releasing your results.

    Will I get my result early or after a month?
    Did this is very serious and can affect my band score?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 18, 2017 at 2:50 am #

      I’m sorry to hear this has happened to you. 🙁 Sometimes “still under process” means your exam has been flagged for possible dishonesty. At other times, that notice simply means that the IELTS is experience slower score processing time than usual, due to unforseen circumstances. This likely won’t affect your band score. It also sounds like your score will be released specifically on May 12. So all in all things sound hopeful. If you want details on why you got this notice and why your scores have been delayed, contact your test centre. They will either know the answers or be able to refer you to someone who can help you.

      • SMS January 2, 2018 at 10:48 pm #

        We refer to your IELTS test of 16th Dec 2017.
        Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.
        As a result of these procedures, test scores for the 16th Dec 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.
        The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’.
        We will provide an update on your results as soon as the investigation is complete.

        Yours sincerely,

        IELTS Investigations Team

        what this all mean as mentioned above by IELTS exam team…………. its really rubbish as I paid and did the exam as per their instructions and under complete vigilance under the CCTV, invigilator and complete scrutiny…….then Y they withhold my result and what type of investigation they are doing………… its unfair!!!!

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert January 4, 2018 at 1:41 pm #

          I’m so sorry about this–it sounds like a lot of people are in the same situation, and all you can do is wait until the investigation is finished. If your application deadlines are approaching, I recommend that you contact your schools and tell them about this issue. I know it’s not your fault and it’s frustrating to have to wait so long for your results–I wish we could help you more.

        • Arsh February 2, 2018 at 9:43 am #

          Hi magoosh,
          Did you get the IELTS results.
          Please kindly let me know.
          Thanks

  10. Asad April 12, 2017 at 6:57 am #

    “Unfortunately, though, these investigations can take up to 12 weeks from the test date.”

    Glad to know this as I have already been waiting almost 9 weeks for my 2nd February result. What is the source of this information?

    Also, you are absolutely right in “Sadly, I have heard of some cases where it this has taken several months. Terribly frustrating, I know, but this seems to be the exception rather than the norm.” IELTS should inform candidates of this possibility where they say test results are available within 7 or 13 days.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 18, 2017 at 2:45 am #

      The twelve week figure comes from the official Cambridge website, and applies to all Cambridge English Exams, including IELTS. It sounds like you’ve got three more weeks to wait at most, unless it’s an unusally long case.

      I agree that IELTS should do more to communicate with people whose exams are being reviewed. If you haven’t already done this, I recommend that your each out to IELTS yourself (by contacting your test centre initially).

      • Zara May 6, 2017 at 1:16 am #

        I also did the test on the 2nd Feb in Islamabad and have not received the results yet. It has been over 12 week (93 days) since the test date and I’ve still got nothing.

        I have called the British council and the test centre and they cannot give me any information on when the results will be released or why they are withheld. I have called cambridge and they say they can’t give me information and can only give information to the test centre.

        What is the maximum time I can expect to wait for the results?

        And Asad are your results still withheld of have they been released now?

        Thank you

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert May 8, 2017 at 3:48 am #

          Hi Zara,

          Unfortunately, I do not know that there is a maximum wait time. You are stuck in results limbo. I’m sorry, and I hope it is resolved soon!

        • Asad May 8, 2017 at 4:51 am #

          Hello Zara,
          Just today I received an email from British Council saying the results will be posted today and I should receive them by post within 2-3 days.

          I hope it is the same for you.
          Best of luck with your result!

  11. Valeria April 21, 2017 at 12:25 am #

    Hi,

    I just recieved an email that said my ielts results are being whitheld for investigation. They also ask me to give information which support my test scores. What does than mean? Which kind of information will they be asking for? They are Testing me again? Becouse they spect me to write a full statement about fhat. Please help me I Need my scores as soon as possible.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 21, 2017 at 6:47 am #

      If your results are being held for investigation, it usually means you’re being investigated for cheating. If the IELTS concludes that you cheated, your scores will be deleted, and you’ll need to retake the test.

      As for the information that would support your test scores, it’s hard to say what kind of information the IELTS might want. It all depends on way they decided to investigate your results.

      Hopefully you can get this resolved and get the IELTS scores you need. To find out more about exactly why you’re being investigated, and what information they want from you, contact your test centre and explain the situation to them. Someone at your testing location will be able t help you figure out what needs to be done, so you can get this problem resolved. Best of luck! And if you get a chance, come back to the comments and let us know what happened.

  12. Maaz April 21, 2017 at 12:54 pm #

    Today I got an email that my results are witheld, do.I need to do anything or just wait for their reply?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 22, 2017 at 4:27 am #

      It’s always a good idea to communicate with the IELTS people when this happens. Open communication can make the process move forward more quickly. It can also increase your chances that your scores will eventually be released. (Instead of permanently withheld.)

      As you communicate with IELTS about this, start by contacting your testing center. Explain the situation to them, and ask them who you should talk to next, and what you should say.

      • Jai October 13, 2017 at 2:09 pm #

        Hi I received my test result form and validated by nmc last year now I received email from nmc says my TRF not validated.I contacted IDP says that my test results permanent withheld.Is any ones TRF withheld after getting it.

    • Arsh February 2, 2018 at 9:45 am #

      Hi maaz,
      Did you get the IELTS results.
      Please kindly let me know.
      Thanks

  13. Blueberry April 22, 2017 at 9:43 am #

    I took the ielts exam last april 8, and my result were withheld. But I was able to view it online. I ask the test center they told me that they will email me after 14 days or up to 1 month for any updates on my results. Is it ok to take the exam again within this period? Or will I just wait after a month? Thanks!

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 22, 2017 at 12:49 pm #

      Wow, that sounds like an unusual situation. To m knowledge, you usually can’t view your results online if they’re still being held. I advise calling your testing center to ask them if you can take the exam while you wait. You may also want to tell them you can view your results online, if you haven’t done so already. This may make a difference.

      • Blueberry April 23, 2017 at 4:41 am #

        I guess its really unusual because I try to view again thinking that they might removed it but to my surprise the results are still there and remain unchanged. I will have to call the test center and ask them about retaking the exam while waiting for the official result. Thanks for your advice!

        • Ravi May 3, 2017 at 2:59 pm #

          Hi Brother,

          Same thing happened with me. What to do what u did.

          Thanks
          Ravi

  14. Robin April 26, 2017 at 4:47 am #

    Notification of investigation of IELTS test result against passport # XXXXX

    We refer to your IELTS test of 30th March, 2017.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analyzed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, your test scores for the 30th March, 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    Hi … i got this in my email so please tell when m suppose to get my result .. will they reveal or permanently withheld??? Please help me

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 27, 2017 at 7:05 am #

      Hi Robin,

      It sounds like you should get your results, but it can take a while. As long as nothing odd happens in the investigation, your results will be released as normal. You’re unfortunately going to have to wait until you next hear from them. :/ Good luck!

      • Hasan May 26, 2017 at 5:34 am #

        Yesterday I have got email from British Council that my IELTS result has been withheld due to quality control check. But they didn’t give me a time line that when my results has been released. I am so much worried about it. Can you give me some tips what can I do now

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert May 27, 2017 at 2:35 am #

          Hi Hasan 🙂 Unfortunately, there is no fixed timeline for when your scores will be released. At this point, your main options are to wait for an update or to take the exam again in hopes of receiving this set of scores in a more timely manner. I realize this is not an ideal situation, but I hope this helps, at least a little!

  15. M karim April 30, 2017 at 7:25 am #

    I took my test on 8 April and my result withhold everyday I call them but no answer
    So annoying in my opinion both british council and IDP are fully correpted they just want to take money from people. I am thinking to find a lawyer to help in getting my result

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 2, 2017 at 4:28 am #

      I can understand how this can be frustrating. Before you consider a lawyer though, make sure you’re calling the right places. Try calling your testing centre, if you haven’t already. And if that isn’t helping, consider contacting British Council customer service or IDP customer service directly.

  16. Youssef May 7, 2017 at 9:56 am #

    Thanks for this helpful information. BTW, I did the IELTS exam on Feb 11th, and until now my results withheld!!!

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 8, 2017 at 3:48 am #

      That’s frustrating, Youssef! I hope they come through soon.

      • Sara September 5, 2017 at 10:03 am #

        hi dear,

        i got this email from ielts after taking my test on 19.08.2017

        m very nervous as this was my fourth attempt n i did really well..

        unfortunately my best attempted test has been withheld by IDP.. and if they will tele my previous scores with this, it will not be a huge difference as i was getting 7 overall before.

        please advise how long will they ask me to wait,if u have any experience

        Notification of Delay of IELTS Test Results

        We refer to your IELTS test of 19th August 2017.

        IELTS recognises that you have taken our test in support of an application for further study, migration, or professional recognition.

        As part of our strict quality control procedures to protect the integrity and security of the IELTS test, results are routinely analysed before they are issued to candidates.

        These procedures have flagged results from the test taken on 19th August 2017 for further analysis, and therefore your results will not be released on 1st September 2017.

        IELTS reserves the right to undertake further analysis as stated in its declaration on the IELTS application form. By agreeing to the declaration you have declared that ‘I understand that my results may not be issued 13 days after the test if IELTS deems it necessary to review any matter associated with my test’.

        We will provide you with an update on your results as soon as we receive the status update.

        If you have an approaching deadline please contact us at results.ielts@idp.com with details of your chosen recognising organisations.

        We can provide an official letter that can be presented to those chosen organisations explaining the delay in the release of results as part of IELTS routine quality and assurance procedures.

        Thank you for your patience while we complete the necessary analysis.

        Yours sincerely

        IELTS Central Operations
        results.ielts@idp.com

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert September 7, 2017 at 10:13 am #

          Sorry to hear you got one of these letters. This is always a frustrating situation for test-takers.

          Wait times can vary when you get this kind of letter. The good news is that you can have some control over how long you wait for your scores. Contact your local test centre and ask them for more information about why your scores have been delayed. Also ask them if there’s anything you can do to get your scores released more quickly. Often there is something you can do. And sometimes, just contacting IELTS helps to make the score release process faster. Good luck.

  17. Mohit Gulati May 15, 2017 at 3:22 am #

    Hi, I gave the test on 29th April, 2017. My results are also delayed. I received following email.

    Dear Candidate,
    We refer to your IELTS test.
    As part of the quality control procedures designed to protect the integrity and security of the IELTS test, test results are routinely analyzed before they are issued to candidates.  

    Unfortunately it was not possible to include all the results from this Centre in the analysis for this test session. These results will be analyzed shortly.

    Please note that it is specified in the declaration signed by candidates on the application form that there may be occasions when it is necessary to issue a result more than 13 days after the test.

    Please accept our apologies for this delay.

    Regards

    IELTS Test Centre Administrator

    Can you please guide me on what might be the possible reason and what should i do?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 16, 2017 at 4:54 am #

      Hi Mohit,

      Unfortunately, the only thing you can really do right now is wait for your scores to be released. I understand how waiting for delayed scores can be frustrating, but these delays do happen (with little or no explanation from Cambridge). That said, you should not worry that you did something to cause this delay. The fact that the writing and speaking sections are graded by certificated examiners can be a reason for delays in scores, for example, if there was a particular high volume of candidates on a specific test date. I hope this helps, at least a little, and I hope you receive your scores as soon as possible 🙂

  18. mahabub May 25, 2017 at 12:08 pm #

    I recived This email from british council

    Notification of Investigation of IELTS Test Result

    We refer to your IELTS test of 13 May 2017.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, test scores for 13 May 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’.

    We will provide an update on your results as soon as the investigation is complete.

    What can i do for this ?i am very worried …

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 27, 2017 at 6:26 am #

      It’s understandable to feel worried, since this notice means that the release of your IELTS scores will be delayed, which is always stressful. Don’t feel too worried, however. There are a variety of problems that can cause you to get this notice, and the problems are fixbale.

      Often, a notice that scores are being delayed simply means that there were some issues verifying the identification you submitted in order to take the test. This is usually solvable by contacting IELTS and resubmitting your ID. It’s also possible that there is simply a short delay due to an error at Cambridge or the British Council.

      Worst case scenario, you may be suspected of cheating. But even then, this can be resolved in the student’s favor; an accusation of cheating does not guarantee the IELTS will actually decide that cheating happened.

      To find out exactly what’s happening, contact your local test centre and tell them about the message. Then ask them who you can speak to or email in the IELTS management team, so that you can know exactly why your results are withheld.

  19. Aneesh Gs May 26, 2017 at 12:23 am #

    Dear madam,

    I attended the ielts test on march 13 2017.I got a SMS that

    Dear Candidate,
    We wish to inform you that some IELTS results for 13 May’17 are under process due to quality control procedure in order to protect the integrity and security of the IELTS tests. As a result of these procedures, your test scores are being investigated. The next update on your results will be provided via sms by 07 June 2017 by 4 pm.
    Regards,
    British Council

    Please reply

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 27, 2017 at 6:17 am #

      Sorry this is happening to you! 🙁 The good news is that they have given you a specific date for an update on your situation. So you will likely have an answer of some sort by June 7. At this point, you’ll probably need to wait, although it doesn’t hurt to contact your test centre and see if there’s any way to get your results more quickly.

  20. Cynthia May 26, 2017 at 2:27 pm #

    Same thing happens to me today .I really don’t know how long it will take. I took the exam in May 13,2017.

  21. Hajar May 26, 2017 at 5:53 pm #

    Hi there.. thanks a lot for this very helpful topic. My test results were delayed for a week. I have a question about this. Does it affect all the people who underwent the same test in the same time? Or is it just my test results that are being held either for quality checks or for suspicion. Your reply is highly appreciated.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 27, 2017 at 2:27 am #

      Hi Hajar. 🙂 No, it’s not necessarily the case that everyone who took the exam on a specific date or at a specific test center will have their scores delayed. I hope you receive your results soon! If not, you may want to consider taking the exam again to get your results more quickly. I know that this isn’t ideal, but depending on your timeline, it may be an option to keep in mind.

  22. Siraj patel May 27, 2017 at 4:03 am #

    Hi,

    Even I was expecting my results yesterday but instead received only a msg from BC that it’s under process due to quality control procedures in order to protect the integrity and security of IELTS tests.
    This is my 2nd attempt. Last tme I scored a 6 in reading and 9 in listening. I am confident enough that I scored a 9 in both this time round. Can this be a reason for my withholding of results. Thanks

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 27, 2017 at 6:10 am #

      It is possible that the message you received is part of a cheating investigation. But it’s really hard to guess their exact reasons for withholding your score, and there are many reasons that scores get withheld, other than suspected cheating.

      My advice is to directly contact your testing centre. Ask them if they know any details about why your results have been withheld. And if they don’t have any details, ask them what email or phone number you can use to contact the British Council or Cambridge and get more information.

      As for whether or not your sudden score increase could cause the IELTS to suspect dishonesty… That’s possible. However, to my knowledge, the IELTS usually suspects cheating due to security issues at the test centre, rather than increased scores when a test is retaken.

    • Dark Knight May 27, 2017 at 6:48 am #

      Hi Siraj,

      That is a very normal behaviour, the message is pretty clear: Good Luck next time, pay more money and we “Cambridge” may or may not give you your results next time.

      Same thing happened to me twice and since March I did not receive my first exam results.

      And every time they do this to me 😛

      • Magoosh Test Prep Expert
        Magoosh Test Prep Expert May 29, 2017 at 12:43 am #

        Hi Siraj,

        It is definitely frustrating to get the same notice two tests in a row. 🙁 The good news is that the 12-week maximum window for the investigation is still open for both tests. If both tests are being investigated for the same reason, you may get both scores released once the twelve weeks are up.

        If you get a chance, certainly come back here and let us know how things went.

        • Siraj patel June 16, 2017 at 4:47 am #

          Finally got IELTS results after a month long withholding..
          L: 9.0
          R: 9.0
          W: 7.0
          S: 7.5

          Thanks a lot..we were on the right track

          • Amit September 25, 2017 at 7:12 am #

            Siraj can you provide the source of help..you really got good grades

  23. Leila May 28, 2017 at 8:15 am #

    Dear Gwendolyn,
    Thank you for your precious help!!!
    I had the same e-mail about my exam results of 13/05/2017 are being under scrutiny and are being investigated. It is strange that that happens to many people now.
    They ask me to write a report providing any information that may support my test performance on that date.
    So, could you please help me about what should I write on this report?
    I thank you again wholeheartedly for your help on that issue.
    Best wishes,
    Leila

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 29, 2017 at 12:20 am #

      Hi Leila,

      I’m so sorry to hear this is happening to you… but I’m happy that Magoosh has been able to create a forum for students who face this challenge after taking the IELTS.

      A report that supports your test performance on that date… this can mean a lot of things. To understand exactly what IELTS needs from you, I suggest contacting your test centre for advice. The IELTS may simply want confirmation that you were at the test centre on your test date. Or they may be looking for more detailed information.

      • dawes December 16, 2017 at 8:10 am #

        hello
        If a final result is blocked. Can I do a new test and than

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert December 18, 2017 at 2:07 pm #

          Hi Dawes,

          You should defer to whatever your final response from the testing authority says, but usually you can take a new test.

    • Juliana May 31, 2017 at 7:17 am #

      Hi Leila and Magoosh,

      I also did the test on 13th of May and received the e-mail informing my test is under investigation.

      Leila, do you did the speaking test with an old lady with parkinson? I think I did the test before you. Are you from Paraguai?

      Magoosh,

      Do you know how I can contact the test centre? I didn’t find any number to call.

      Thank you so much.

  24. Magoosh Test Prep Expert
    Magoosh Test Prep Expert May 29, 2017 at 12:26 am #

    Hi Roni,

    Getting a notice like this is always frustrating. The good news is that there are ways to resolve these problems and get your scores.

    It can certainly help to write IELTS a letter, as the email suggests. However, before you write the letter, you’ll want to get more information about why your scores are being investigated. There are many reasons this could happen. Sometimes, for example, the IELTS administrators are unable to confirm that you took the test on the scheduled date. Or some of the ID you submitted to take the test can be missing. And those are just two of many possibilities.

    So your next step should be to contact your test centre and ask them to help you find more information about the investigation. Then, once you get some idea about why your scores are being investigated, you can write a letter that addresses the problems.

    • Roni May 29, 2017 at 1:05 am #

      I contact them , they said , they don’t know the reason and inform that sometimes idp pick random candidates for quality check

      • Magoosh Test Prep Expert
        Magoosh Test Prep Expert May 29, 2017 at 2:15 am #

        In that case, I recommend being persistent. Contact them again and ask them if there’s another phone number you can call. Or directly contact either the the IELTS general office or British Council customer service.

        • Roni May 31, 2017 at 7:20 am #

          Thank you for contacting us about your IELTS Results.

          At this time we cannot give you a definite date for the release of results as the analysis undertaken is an extensive process. Please be advised that we are working to complete the analysis as soon as possible.

          We will provide you with an update this Friday.

        • Roni May 31, 2017 at 11:41 am #

          This is the reply i got from idp , when i explain my problem

  25. Nowsheen May 29, 2017 at 2:23 am #

    Hi, I saw my ielts result on 26th May once at 11 o clock but it disappeared after few minutes and then I recevie an email regarding it that it result is withheld and is being investigated etc!!
    This is so frustrating as I have got 7.0 bands overall and now so have to wait wait and wait!!
    Plz let me know if any concerned person has any sort of information regarding this and plz do let me know that is there any probability that the result will be changed??
    Regards nowsheen butt

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 29, 2017 at 2:40 am #

      This really does sound frustrating! 🙁 Results are withheld for a variety of reasons. Often, results are withheld because of technical problems, such as trouble verifying your photo ID, security and confidentiality problems in the test centre, etc….

      Less often, results are withheld because the score was calculated incorrectly in the test centre. So it is possible your score could go down. But it’s definitely not the most likely situation. With any luck, you score will still be at an excellent Band 7 once it’s finally released/

    • (•_•) June 1, 2017 at 6:31 am #

      From which city did you appeared for ielts?

    • Abhay June 7, 2017 at 6:48 am #

      The same thing happened with me! I saw my score for a few mins on the IDP website and then they vanished!

  26. Sanaz May 29, 2017 at 7:52 am #

    Hi.i took my test on may 13th.and when i didn’t get the results i contacted my test center and I was told that there was a delay in all candidates’ results and it wasn’t im just their center and i was asked to be patient. I didn’t receive an email though like everyone else.what could be the reason behind this delay? And why didn’t send me an email?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:10 am #

      I am so sorry this has happened to you, Sanaz.

      We have no affiliation with the British Council or the IELTS exam, so I cannot guide you beyond saying that you should immediately comply with their request and follow the template faithfully. Be honest, thorough, and prompt with this. A ton of students in different parts of the world are experiencing the same thing, and no one has further information than what you do, unfortunately. This could happen for a number of reasons, including a significant disparity between your skill bands or a dramatic change in your performance this time from a previous session. If you are asked to provide a personal statement about this, here is one online comment from a review from 2016 about what they did:

      “I explained about my previous two attempts history and scores and how I performed this time and how did I feel about the sections (L, R, W, S) I got this time during exam. I felt great after this attempt that I performed well especially in L & R compared to last two attempts. So, mentioned the same in the document and sent it.”

      It is odd you have not gotten an email yourself. I would try to contact the British Council. Good luck! I hope this turns out well for you. 🙂

  27. Fabio May 30, 2017 at 4:16 am #

    Hi, my IELTS score has been withheld and i have been asked to write a statement in order to support my score. Why does it happen? What should I say? I’m just trying to explain why my performance on the writing test was so bad. I didn’t copy or stuff like that, just made a wrong report which I deleted and wrote again. It made waste a lot of the precious time for the essay, which I am sure it has been bad done. To be honest I was sure they were asking me to support my ielts score because of the difference between the performances in the writing test and the other 3. I am worried now because here is written that you cold be asked for a statement if they suspect malpractice. Is it the only case? What should I do now?
    Many Thanks

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:11 am #

      I am so sorry this has happened to you, Fabio.

      We have no affiliation with the British Council or the IELTS exam, so I cannot guide you beyond saying that you should immediately comply with their request and follow the template faithfully. Be honest, thorough, and prompt with this. A ton of students in different parts of the world are experiencing the same thing, and no one has further information than what you do, unfortunately. This could happen for a number of reasons, including a significant disparity between your skill bands or a dramatic change in your performance this time from a previous session. Here is one online comment from a review from 2016 about what they did:

      “I explained about my previous two attempts history and scores and how I performed this time and how did I feel about the sections (L, R, W, S) I got this time during exam. I felt great after this attempt that I performed well especially in L & R compared to last two attempts. So, mentioned the same in the document and sent it.”

      The handwritten statement is both to get your statement and to have another writing sample to try to verify your identity, I suspect. Good luck! I hope this turns out well for you. 🙂

  28. Victor May 31, 2017 at 8:49 am #

    I got this message from BC :

    We refer to your IELTS test of 13 May 2017.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, test scores for the 13 May 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’.

    We will provide an update on your results as soon as the investigation is complete.

    what does it mean ????????

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:15 am #

      I am so sorry this has happened to you, Victor.

      We have no affiliation with the British Council or the IELTS exam, so I cannot guide you beyond saying that you should immediately comply with their request and follow the template faithfully. Be honest, thorough, and prompt with this. A ton of students in different parts of the world are experiencing the same thing, and no one has further information than what you do, unfortunately. This could happen for a number of reasons, including a significant disparity between your skill bands or a dramatic change in your performance this time from a previous session. Here is one online comment from a review from 2016 about what they did:

      “I explained about my previous two attempts history and scores and how I performed this time and how did I feel about the sections (L, R, W, S) I got this time during exam. I felt great after this attempt that I performed well especially in L & R compared to last two attempts. So, mentioned the same in the document and sent it.”

      Good luck! I hope this turns out well for you. 🙂

  29. Amal May 31, 2017 at 11:09 am #

    Dear Ms Gwendolyn,

    I don’t know what’s wrong with the General IELTS test that took place on the 13th May 2017. From what I’ve been reading here and other places a lot of people had their scores withheld and received an email stating that they were under scrutiny and are being investigated.
    The email was sent to me as well, and I’ve contacted the British Council customer service here in Egypt. But they don’t know what’s going on and told me they have no information.
    I’ve sent the investigation team an email and the British Council, but so far no one has replied.
    It’s really sad that they are doing this to a larger number of people, especially when they know that people take these tests for specific reasons that are related to their future. And it’s also frustrating that they keep reminding you that you agreed to their terms and are misusing these terms in such a way. It’s like they gave us another alternative and we chose to sign it.

    thank you

    Best regards,

    Amal

  30. guney June 1, 2017 at 5:08 am #

    We refer to your IELTS test of 13th May 2017.
    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.
    As a result of these procedures, test scores for the 13th May 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.
    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’.
    We will provide an update on your results as soon as the investigation is complete.

    Yours sincerely,

    What is that mean , please advise whom know about process , i didnt do anything wrong but this is really frustrating and makes me nervous , i have worked so hard to get high score .so what will happen now any body has an idea ?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:16 am #

      I am so sorry this has happened to you, Guney.

      We have no affiliation with the British Council or the IELTS exam, so I cannot guide you beyond saying that you should immediately comply with their request and follow the template faithfully. Be honest, thorough, and prompt with this. A ton of students in different parts of the world are experiencing the same thing, and no one has further information than what you do, unfortunately. This could happen for a number of reasons, including a significant disparity between your skill bands or a dramatic change in your performance this time from a previous session. Here is one online comment from a review from 2016 about what they did:

      “I explained about my previous two attempts history and scores and how I performed this time and how did I feel about the sections (L, R, W, S) I got this time during exam. I felt great after this attempt that I performed well especially in L & R compared to last two attempts. So, mentioned the same in the document and sent it.”

      So make sure you emphasize how hard you worked to justify the score you think you god. Good luck! I hope this turns out well for you. 🙂

  31. Erick June 1, 2017 at 10:32 pm #

    I’m having the same problem. I took the IELTS exam on May 13 here in Abu Dhabi, results are supposed to be due on the 26th of the same month. However I received an email from results.IELTS that the results for the May 13, 2017 IELTS exam were flagged for quality assurance check. I received another email saying they have no definite date when the results will be released but gave me until June 8 for another update. This is quite frustrating really as like everyone else I am very eager to know if I got the necessary band for my intended purpose. I was considering taking another exam, but i read from the comments above that one student got delayed results two exams in a row.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:20 am #

      Hi Erick,

      Unfortunately, taking another exam isn’t going to help really. As frustrating as it is, you will want to wait for them to contact you and comply with whatever instructions they have. Many students wait 45-60 days for an investigation to finish and for results to come out. I’m so sorry this is happening, and I wish you luck.

  32. Joy June 3, 2017 at 3:09 am #

    I sat for IELTS on 13/5/17 in London, I got an email on the 26th May, 2017 that my scores have been withheld for investigation and scrutiny. since then I haven’t heard from them again. I am so frustrated now because i needed that score for another exam coming up next week else I will loose all the money I have paid.

    Also does it mean that they withheld it because my scores were good? I only need 7777.

    Please if anyone has experienced this before and later received your score could you please let me know what the released score was….?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 3, 2017 at 5:23 am #

      Hi Joy, I am so sorry this has happened to you.

      We have no affiliation with the British Council or the IELTS exam, so I cannot guide you beyond saying that you should immediately comply with their request and follow the template faithfully. Be honest, thorough, and prompt with this. A ton of students in different parts of the world are experiencing the same thing, and no one has further information than what you do, unfortunately. This could happen for a number of reasons, including a significant disparity between your skill bands or a dramatic change in your performance this time from a previous session.

      The released scores vary, so there is not a pattern to the type of score that causes this. Some are suspected fraud, some are suspected cheating, some are simply unlucky timing for students. Do not assume you’re in trouble! It can take as long as 45-60 days for this whole process to finish, though, so be prepared for a lot of waiting. Good luck!

  33. mahabub June 6, 2017 at 10:53 pm #

    I took part in ielts on 13 may..on 26may i also got an email that my result is withheld .by 4 i also get an email regarding ielts withheld result …they would give me update by 5th june.But today i got an email from bc that they will give me update by 18june.

    Dear;
    Now what can I do?Is it better to think about re seat exam?And whaT is the possiblity to release my result? I am very concern about my result.

  34. BANDULA June 7, 2017 at 1:30 am #

    today i got this emai regurding results of 13 may

    Withheld Results from the 13 May test date:We are writing to provide you an update regarding your IELTS result for the 13 May test.As you are aware, your result is currently being analysed by the IELTS Test Partners. We appreciate that this may seem like a lengthy process to you; however, the IELTS Partners havea responsibility to all test takers, to organisations which accept IELTS scores, and to regulatory bodies, to ensure the highest confidence in the accuracy and integrity of test results. The decision on your result is taken by the IELTS Test Partners, and does not rest with the local testcentre.We should now be able to provide you further information on your result by Thursday, 15 June. We will keep you informed of any change to this timeline.We apologise for any inconvenience the delay in issuing your results is causing you. We know how important it is for you to have your result as soon as possible and we are making every effort to provide a decision on your result at the earliest

  35. Kavi June 13, 2017 at 12:26 am #

    Anyone from north india got their idp general with held result for 13th may….?????

    • Mahen June 16, 2017 at 9:02 am #

      I’m from Sri Lanka. Same happened here, I’m still waiting results. If you have the results or any update please let me know.
      contact : radiantcom@gmail.com

  36. Ed June 13, 2017 at 6:23 pm #

    I took the General IELTS on 29th April in Colombia. However, there was a problem with the audio that day, and I filled a complaint form regarding this issue. On 5th May, I got an e-mail from customer service saying that, as that problem had happened with the listening module, I had two options: Get a full refund of the money without getting any results or taking again only the listening module on 25th May and getting the results on 7th July. I chose to take again the listening part and waited until 7th July, but there was no results. I called customer service in Bogotá and they did not give a clear answer for the delay. Later that day someone else called saying that a “third marking” was required because there was a difference in grading between two markers. I am still waiting for the results. What should I do?. They don’t seem to care about this.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 14, 2017 at 11:16 pm #

      Unfortunately, there is nothing more you can do. If they have a third marker coming in, that means you have to wait for their internal scoring procedures to finish. You said July 7th, too, which is still about three weeks away. Did you mean June 7th?

      • Ed June 15, 2017 at 6:05 pm #

        June 7th I meant. I called yesterday and they told me that the results were just ready and they were going to mail my results to be picked up on June 15th. The results are not available to check online since it is been more than 40 day. Thanks for your reply.

    • Marcy July 24, 2017 at 9:33 am #

      Hi Ed,

      I am wondering if you could elaborate a bit more on the experience you had with the audio quality in your listening test. What was the the specific problem you had and did others also complain?

      I too experienced a similar problem on my July 8th test day. The cd was tested multiple times. However, once it started, I had problems with echoing and could not hear the conversations clearly. I reported the matter soon after the test and completed the Test Day Incident Form. To date I have not heard anything affirmative from my Test Centre. They indicated that they forwarded the complaint to the British Council and is awaiting feedback. I am now in possession of the Test Report Form and I am afraid no further action could be taken. My score in the listening test is 6.5, the lowest of the four sections, and I am positive my inability to hear affected my performance.

      An insight that can be provided from you or anyone is greatly appreciated. Thanks much.

  37. Olori June 16, 2017 at 1:11 am #

    Hi. Has anyone received their ielts results for May 13th. I’m still expecting mine. I write in Saudi Arabia.

    • Asma June 17, 2017 at 9:13 pm #

      I am like you ,
      Iam waiting test 13 May . It’s withheld right now.😭Iam here in Saudi Arabia .
      Please sent to me email.

  38. Mahen June 16, 2017 at 2:10 am #

    Today I received this mail.. Please explain “Your test centre will contact you in due course”

    An update on the delayed release of IELTS results

    Please be advised that the analysis of IELTS results for the 13 May test has now been completed.

    Your test centre will contact you in due course. If you have not heard from your test centre by Monday 19 June, please feel free to contact them.

    Test centre contact details are available at: https://www.ielts.org/book-a-test/find-a-test-location. After selecting your country from the drop-down list, click on ‘Find a test location’. To find out the contact information for the test centre, please click on ‘Centre Name’.

    We advise that we can no longer be of assistance. Should you encounter any difficulty contacting your test centre, or you wish to provide feedback to IELTS head office, please email idpieltsaustralia@idp.com.

    We wish you all the best.

    Yours sincerely,

    • Eli September 8, 2017 at 3:12 pm #

      Hi, can you tell me hoy long yo waited before getting this email?

  39. Chaithanya Kumar June 28, 2017 at 12:58 am #

    Hi I take an ielts exam on May 25th but my result is withheld due to some security reasons then today I got an message from british council we wish to inform you that due to some operational challenges we will not be able to release the result and we are happy to offer you a free re-sit of the complete exam i.e. Listening, reading, writing and speaking. What should I do now?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert June 29, 2017 at 12:41 am #

      Unfortunately, you will probably have to retake the exam (assuming you need an IELTS score still). :/

  40. Georges khoury July 29, 2017 at 1:29 am #

    Hello magoosh, once someone has recieved the hard copy of test report form, this means you are done and everything is okay?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert July 31, 2017 at 5:27 pm #

      If your recipients have confirmed receipt of your results, you should be finished! 🙂

  41. Ramin August 2, 2017 at 1:47 pm #

    Hi everyone,

    I am a candidate how took the IELTS exam on 13th of may, and I have not received my results yet!!! I sent about 10 Emails to the center I took the exam and the general inquiry British Council Email, and I called them several times! even I told the I did not want my result anymore and sent the suspend result but they just suggested being patient. what is your idea about this situation? pleaseeee help me, pleaseeee

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert August 4, 2017 at 9:23 pm #

      Hi Ramin,

      There is nothing more that you can do until they give you instructions on how to proceed. A lot of people had the same issue on May 13th and I am not sure what the procedure has been for handling that, yet. I am sorry to hear you are still waiting. Good luck! 🙂

  42. Tamaghna August 25, 2017 at 1:15 am #

    Hello! I sat for the IELTS Academic test on 12th August 2017 and was supposed to receive my test score today. However, when i tried to check my score online, i got. Message that no result was found. I did try calling the helpdesk and was informed that my result has been withheld for quality purposes and i have to call back post 4 pm on 1st of September. I also got an email shortly afterward which says:

    Dear Candidate,

    We refer to your IELTS test.

    As part of the quality control procedures designed to protect the integrity and security of the IELTS test, test results are routinely analyzed before they are issued to candidates.  

    Unfortunately it was not possible to include all the results from this Centre in the analysis for this test session. These results will be analyzed shortly.

    Please note that it is specified in the declaration signed by candidates on the application form that there may be occasions when it is necessary to issue a result more than 13 days after the test.

    Please accept our apologies for this delay.

    Regards

    IELTS Test Centre Administrator

    i am kind of clueless on what is to be done now? I thought my test was quite okay!

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert August 28, 2017 at 4:25 pm #

      Hi Tamaghna,

      There is nothing to do except wait. This happens periodically for no reason other than quality assurance, or it will happen if there was any abnormality in the test session. You must wait for the administrator to reach out to you again, likely on the date noted in your email. Good luck! 🙂

  43. ajaypal August 31, 2017 at 4:36 am #

    Actually my result is permanently withheld can I give another test to show my potential and I am found of doing cheating but I had not done this

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 7, 2017 at 11:07 am #

      I’m sorry this has happened to you! 🙁 I have some (possibly) good news, however. If you are accused of cheating by the IELTS, you can often be allowed to retake the exam. You’ll need to check with the IELTS to see if you can retake, though. To do this, contact your chosen test centre and explain the situation to them. They will be able to tell you of you can register to resit the exam.

  44. MostafaZ August 31, 2017 at 4:15 pm #

    I have taken my exam on Saturday, the 19th of August and was supposed to receive my results earlier today.

    I was startled by an email that contained the memo that my test score results were under scrutiny and will be a part of an investigation.

    This is very unfortunate for me as I was eagerly awaiting my results so I could apply for admission at University.

    I fail to see a reason why my results are in question as I am sure that I performed to the best of my abilities and withing regulations.

    Could it be that one band score was significantly lower than the other bands and caused a doubt to the British council?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 7, 2017 at 11:15 am #

      Hi Mostafaz,

      I’m sorry this is happening to you! As for the reasons for the score investigation, there are many different possible causes. It doesn’t necessarily mean that you are being investigated for doing something wrong. Often, these investigations happen because of errors in the test centre, problems verifying your photo ID, and other issues that might be beyond your control.

      To know for sure why this is happening, you should contact the IELTS. Call your local test center, explain the situation to them, and ask them if there is anyone else that you should call or email. They hep you figure out why this happened. You may even be able to do things to help the investigation end more quickly, so that you can get your scores.

    • Rose September 10, 2017 at 10:46 am #

      Hello MostafaZ,

      I am in the same situation as you. Did the exam on Sept 19,2017. Until now my result is withheld. Did you get an update?

  45. gokul September 17, 2017 at 9:13 am #

    hi
    i took my exam on 12th august 2017 i didn’t get my result on 25th august.i received an email stating that my result is withheld.they asked for handwritten statement i didn’t send that,since my results are not declared.is that a problem and in the same mail they mentioned that my results may declare on 8th September.on 8th September i didn’t even get any email i am waiting for nearly a month.will i get the result, so far no other emails were sent by them.i called them they asked me to wait till 29th September.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 17, 2017 at 3:28 pm #

      Hi Gokul,

      You are not going to get your results if you do not send your handwritten statement. These proceedings mean they are doing an investigation and if you do not give what they ask for, you will never get results. Please send them whatever they ask for, and good luck!

  46. eli September 21, 2017 at 11:43 am #

    If you took your test on August 19th 2017, please let me know if you have received your withheld results yet. i have been getting updates and updates but never a email with specifict date for the release of my results. this is so stupid. i will never take this test again and if you are planning to retake it please avoid it and go with your second option. this is a scam.

  47. Samson September 22, 2017 at 6:52 am #

    My wife gave test on 9th September 2017 and today she received email as below. Kindly advise how should we proceed.

    We refer to your IELTS test of 9th September 2017.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed before they are issued to the candidate.
    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’
    We will give you an update on 29th September 2017.
    Yours sincerely

    IELTS Team

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 25, 2017 at 3:40 pm #

      Hi Samson,

      You should do exactly what the email says. You can see many other student stories of the same thing happening, so as long as you do what is asked, the score should be released! 🙂

    • Jmj October 6, 2017 at 10:55 am #

      Hey samson, did your wife got her result already? Please update thanks

  48. Jmj September 25, 2017 at 12:29 pm #

    I took the exam recently but instead of getting the result after 13 days, I got an email:

    Notification of Investigation of IELTS Test Result

    We refer to your IELTS test of 09 SEPTEMBER 2017. Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, your test scores for the 09 SEPTEMBER 2017 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’

    Should you wish to offer any information that may support your test performance on 09 SEPTEMBER 2017, please send a scanned handwritten statement to us at verification.ielts@idp.com within 14 days of the date of this letter. A template has been provided with this letter for you to use. Your statement must be written in English in your own handwriting and signed by you. Any correspondence received after 14 days will not be considered.

    Yours sincerely,

    IELTS Investigations Team

    What does this mean? And should I write in the candidate statement? Please help me thank you!

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert September 25, 2017 at 3:39 pm #

      Hi Jmj,

      Yes, you need to comply with everything they ask of you, or else they might not release your scores. You should do whatever the investigation team wants! Please read other student stories in these comments, too, because this is quite a common occurrence. Good luck! 🙂

      • Jabbar October 14, 2017 at 10:02 am #

        Hi Dear,

        I have also received notification of withheld for Investigation on June 16. I took the exam on June 3. So, it is almost 5 months, but I haven’t got my results yet😔. During this period, I missed several opportunities to study abroad. My all life plans are destroyed thanks to this investigation 😬.
        So, what do you think, can I still hope that I will get my results or is it permanently withheld?
        Thanks in advance!

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert October 14, 2017 at 11:15 am #

          Hi Jabbar,

          I honestly have no idea, but that sounds completely frustrating. If they haven’t given you a final result, you should consider starting a new test session to get a new score. If they have been sending you correspondence, please make sure you do everything they ask. Good luck!

          • Jabbar November 7, 2017 at 9:46 am #

            Hello! Today my results finally came out from Investigation. It is 7.5. But there is no big difference between parts. Listening-8, Reading-7.5 and both Speaking and Writing- 7.0
            It took nearly 6 months.
            I think it was helpful for others to be aware of this kind of situations.
            But I have a question remaining. Why were my results withold? Because there is no big difference among sections

  49. Ufuoma October 12, 2017 at 11:31 am #

    Hi I took the IELTS test on 30 Sept. The results were uploaded today but after providing my test details to check my scores I got the message No result found. I am beside myself with worry. Does this happen? Are the scores still being uploaded? I plan to call my test centre tomorrow.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert October 14, 2017 at 11:16 am #

      It is hard to say, so calling the test center immediately is your best bet. They can tell you how to proceed. Good luck! 🙂

  50. Devender singh November 4, 2017 at 8:18 am #

    I took ilets exam on 21st oct 2017 . But did’nt get my result after 13 days. Even did’nt get any information regarding these problem from idp ielts on my email . So please tell me what can i do now.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert November 6, 2017 at 3:55 pm #

      Hi Devender,

      Unfortunately, we have no control over anything that happens with your actual exam, so you will need to contact them directly to ask. I hope it gets sorted out! 🙂

    • Ha November 21, 2017 at 12:03 am #

      Hi Devender,

      Same to you. I took the exam on 21 Oct 2017. It has been one month from the test date. I need to submit ielts result to University but now I have to wait with no idea about the released date 🙁

  51. Anastassiya Fershtey November 25, 2017 at 12:32 am #

    Dear Gwendolyn,

    Thank you very much for this article.

    I took IELTS 2 weeks ago, and yesterday, instead of getting the results, I and a couple of my friends (we took it one day in one center) received this email:

    “Dear, FERSHTEY ANASTASSIYA,

    We would like to inform you, that your results are going to be rechecked. As soon as we have received your certificate, we will notify you.”

    To which kind of cases would you relate this? Do you think they took us as a sample for the quality check control? (Because some of our friends have already received their results). Or it is highly likely that we got high scores? (I am pretty sure we could do this). And also the centre where we took the test is relatively new, may this be the part of the reason?

    Thank you in advance.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert November 28, 2017 at 10:40 am #

      Hi Anastassiya,

      Sorry to hear youv’e gotten this letter– the letter and the delays that often come with it can be an inconvenience. As for the reason you got the letter, there can be many causes for this letter. To my knowledge, the IELTS doesn’t take sample tests just for quality control. However, other complications related to the test center being new may have happened. Or they could have had difficulty verifying your photo ID or some other administrative complication. At times, this letter also goes out to students suspected of cheating, although you definitely can’t assume that’s happened.

      Ultimately, it’s hard to know exactly what happened until you contact the IELTS. I recommend calling or emailing your test center to ask them about the reasons for the letter, and to ask them if there’s anyone else you need to contact. Also ask them (or other IELTS staff) if there’s anything you should do. Often, there are things you can do to get your scores released as quickly as possible.

  52. Mrs. Ali December 4, 2017 at 12:03 pm #

    I took IELTS GT from Islamabad on 11th Nov and my result was available for few minutes on 24th Nov. Later that day i received an email that my result is unconfirmed and i still have not received my result.

    • Meppi December 12, 2017 at 6:59 pm #

      hi!

      I got the same situation. I took IELTS GT on Nov 11 and i was expecting that the result will be out by Nov 24.
      They said my result is being investigated. It is really frustrating. I kept on sending follow up mails to them and I have not received any words from them.
      I hope we can get our results in the coming days

  53. Mrs. Ali December 4, 2017 at 12:06 pm #

    Initially this email was sent “As part of the quality control procedures designed to protect the integrity and security of the IELTS test, test results are routinely analysed before they are issued to candidates.

    Unfortunately your result is still being processed so it has not been possible to analyse it yet. The analysis will be conducted when the processing of your result is completed.

    Please note that it is specified in the Declaration signed by candidates on the Application Form that there may be occasions when it is necessary to issue a result more than 13 days after the test.

    Please accept our apologies for this delay.”

    later after i sent repeated emails i received this reply
    “Thank you for your email.

    Your result is currently unconfirmed and cannot be issued until the analysis has been completed. Therefore, we regret to inform you that we might not be able to communicate exact date of your result, as soon it will be announced, we will get back to you on your provided contact details.

    I hope this information helps. Please feel free to contact us for any further information.”

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert December 4, 2017 at 1:08 pm #

      Hi there,

      I’m sorry to hear about these problems! Unfortunately, here at Magoosh we can only help students prepare for the test–we have no power or sway over the IELTS or the testing administrators. I encourage you to keep trying to contact them and get an answer–best of luck to you!

  54. Pranamika December 5, 2017 at 7:56 am #

    I have taken my ielts test in Nov 2, 2017 and the result were supposed to come in Nov 15 but i got an email which says for some quality control procedures it’s being re-analysed and will take 3-4 weeks in minimum. Does that mean i will get my result around 3 or 4 weeks??? It’s been 3 weeks already from the day of my actual result date.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert December 6, 2017 at 9:13 am #

      Hi Pranamika,

      It means it will take as long as it takes for them to do the review they mentioned. Unfortunately, you have no power over this process and will just have to wait. I hope it comes out quickly! 🙂

  55. Roquia December 21, 2017 at 9:44 pm #

    I sat in the ielts exam on 11 nov 2017 and did not get the result on the expected date. It’s been more than a month now and i keep calling my ielts exam centre and they say they will contact me via email. Today i got a mail from them saying,
    Re: Notification of Investigation Outcome
    We refer to the investigation into your IELTS test result for the 11 November 2017.
    Strict quality control procedures are in place to protect the integrity and security of the IELTS
    test. As a result of these procedures, the test result for the 11 November 2017 came under scrutiny and
    has been investigated. The investigation has determined that there is reasonable evidence to show that
    the result is not a reliable indicator of your English language ability. In the interests of fairness to all
    candidates and the integrity of the test, the IELTS Test Partners withhold any results in which we do not
    have confidence.
    To ensure the integrity and reliability of the test, all IELTS candidates are required to agree to the
    Candidate Declaration at the time of registration. The Candidate Declaration you agreed to states:
    • I understand that the IELTS Test Partners have a responsibility to all candidates and
    Recognising Organisations to ensure the highest confidence in the accuracy and integrity of test
    results and that the IELTS Test Partners therefore reserve the right to withhold test results
    temporarily or permanently, or to cancel test results which have been issued, if they consider
    those results to be unreliable for reasons of suspected malpractice or any other irregularity in the
    test process.
    • I understand that if I am suspected of engaging in any form of malpractice, or do anything that
    might damage the integrity and security of IELTS, I may not receive a test result, and my test fee
    will not be refunded.
    • I understand that if any other person attempts to take the IELTS test in my place, both I and
    such person will be liable to prosecution.
    • I understand that details of any malpractice (including evidence of suspected malpractice) that
    has been established, is suspected, or is being formally investigated, may be provided to
    Recognising Organisations, including visa processing authorities and appropriate regulatory
    authorities.
    The following actions will be taken:
    • The result will not be released and a Test Report Form (TRF) will not be issued.
    • A report has been made to the IELTS Test Partners and any nominated Recognising
    Organisations.
    Any questions relating to your cancelled results should be forwarded to verification.ielts@idp.com

    Does that mean my result will be withheld permanently? It’s very frustrating please help.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert December 22, 2017 at 6:38 am #

      Wow, that’s a very serious letter. I’m sorry this is happening to you. It sounds like the results of your last testing session are being permanently withheld. It also sounds like you may have been accused of cheating, although it’s hard to tell for sure. The “report… made to.. Recognising Organisations” is particularly worrisome… that makes it sound as if the IELTS may contact schools or other organizations you’ve applied to and tell them that they suspect cheating… or they may simply tell them your scores are withheld.

      Bear in mind that you need to contact the IELTS to be sure of any of this, and that it’s possible there are other mistakes or problems not related to accusations of wrongdoing. I’d email the address in the form to get more information.

  56. manal December 29, 2017 at 12:29 pm #

    i did the ielts exam on 16th of december 2017 and received an email in less than 12 hours saying the following:
    Dear Candidate,

    We refer to your IELTS test of 16 December 2017.

    IELTS recognises that you have taken our test in support of an application for further study, migration, or professional recognition.

    As part of our strict quality control procedures to protect the integrity and security of the IELTS test, results are routinely analysed before they are issued to candidates.

    These procedures have flagged results from the test taken on 16 December 2017 for further analysis, and therefore your results will not be released on 29 December 2017.

    IELTS reserves the right to undertake further analysis as stated in its declaration on the IELTS application form. By agreeing to the declaration you have declared that ‘I understand that my results may not be issued 13 days after the test if IELTS deems it necessary to review any matter associated with my test’.

    We will provide you with an update on your results on 5 January 2018.

    If you have an approaching deadline please contact us at results.ielts@idp.com with details of your chosen recognising organisations.

    We can provide an official letter that can be presented to those chosen organisations explaining the delay in the release of results as part of IELTS routine quality and assurance procedures.

    Thank you for your patience while we complete the necessary analysis.

    Yours sincerely

    IELTS Central Operations

    results.ielts@idp.com

    • deepak December 30, 2017 at 2:21 pm #

      Dear Manal,

      Where did you gave the test. I gave the test on 16 Dec in UAE and got the same e-mail stating results are with held and under investigation.

      • KV January 1, 2018 at 9:39 pm #

        Hi Deepak,
        I received the same email. I took the test on 16th Dec in UAE.

        • Deepesh January 28, 2018 at 11:04 am #

          Did they tell you your result or still you are waiting?

      • Waqar January 2, 2018 at 3:12 am #

        Same is my case, my result is withheld and I don’t know when they will release it. I got the email from investigation team on the day of result announcement that my result is under investigation and I will be informed as investigation would complete.

      • Deepesh January 28, 2018 at 11:07 am #

        Do you know your result know?

    • Swetha January 5, 2018 at 8:13 am #

      Hi Manal,

      I gave my test on 16Dec in Canada, and received the same email on 29Dec that my results are being withheld.

      Did you get any update yet?

  57. AJ January 5, 2018 at 7:26 am #

    same case – I gave test in UAE on 16th Dec, 2017 and results are withheld. I think due to new year and christmas holidays, the results are delayed and they have sent this email 😉

  58. Maneesha January 9, 2018 at 10:22 pm #

    Hi,

    I gave the test on 16th Dec 2017 in Dubai and got the mail that its withheld on 29th Dec 2017.
    I checked for an update and its still withheld for quality control procedures

    Has anyone who has given test on 16th got their results ?

    Thanks

    • Alwin January 11, 2018 at 4:10 am #

      Hi Maneesha, me too gave the test on 16th Dec in Dubai and got the mail that its withheld. some of my friends got the result on 11-jan-2017. but still i didnt got my result.

    • KV January 14, 2018 at 12:19 am #

      Yes I got my results on 10th January

      • Swetha January 25, 2018 at 12:15 am #

        Hi Alwin..

        Did you get your de 16th ielts results yet?? I am still waiting for mine.. it is so frustrating…

  59. Swetha Komandla January 18, 2018 at 10:53 pm #

    Did remaining people get their 16dec2017 results yet?.. i sent an email today to give an update… They said it’s still under investigation… I wonder how long would they take…

  60. Sg January 18, 2018 at 11:52 pm #

    Same issu e of results withheld general in Jan first week Mumbai today result was to be declared instead got same msg about results being withheld

  61. Mohammed Asghar Hussain January 19, 2018 at 12:18 am #

    I have attempted IELTS on 6th Jan 2018 in Hyderabad and Today I was suppose to get my IELTS result, but few minutes ago I received an email stating my test score is withheld. What is this all about ? 🙁 This is very upsetting.
    Is there anyone who had face the same issue and they received their results later?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert January 19, 2018 at 4:55 pm #

      Hi Mohammad,

      I’m sorry to hear about this–I know it’s frustrating to have your results withheld after working and studying for the exam. I’m afraid I can’t help give you any more information than we already provide in this blog. I recommend that you contact your IELTS testing center directly to see what mightbe going on. You will probably get your results within a few weeks, but sometimes it takes longer. Good luck!

  62. Bethlehem Ketema January 29, 2018 at 8:33 pm #

    I have taken IELTS Test on Jan 13 2018 and all of my friends(who took the test with me) results was out yesterday (Jan 29 2018) except mine.I have called British council and they told me that I will receive an email but I haven’t received any email. I don’t know what to do.

  63. Kaytee January 29, 2018 at 10:54 pm #

    It appears that there are quite a few test takers (16 DEC 2017) from different countries whose results are withheld. I myself have been waiting for 6 weeks now. I’m trying to be patient and positive and give it another 6 weeks as I have read from previous posts that the maximum time for investigation is 12 weeks. I have gotten in touch with the investigation team but no time frame was given when the results would be released. I sat for Academic Exam in Melbourne Australia 16 Dec 2017. Let me know if you experienced the same.

  64. Trishala February 1, 2018 at 11:40 pm #

    Hi I have received an email regarding my test (given on 20th Jan) that my results are withheld.

    The mail says that as part of quality control procedures test results are routinely analysed before being issues. As a result of these procedures my scores have come under scrutiny and are being investigated.

    They have also mentioned that they will provide an update on my results on or before 9th Feb.

    Is there anything to worry or will they release my result by 9th Feb?

  65. Sam February 1, 2018 at 11:43 pm #

    I sat for my IELTS exam on Jan 20th in Sri Lanka. Just 2 hours before the results were due I got the same exact email quoted at the very top of this forum that my results are “being withheld and under scrutiny and are being investigated”. I spoke to British Council and all they could say is that Cambridge in the UK will notify them and then they will email me what the status is and this can take up to 1 or 2 weeks or even a month. Even that they are not sure and can be longer. You go through all this effort to pay and prepare for the exam only to be told a few hours before the test results are due that the results are being held and don’t know when there will be an update. This is just horrible. I need the results soon to apply for jobs. Why can’t there be a specific date? And why take that long to notify the candidates what the status is? When I asked them what am I supposed to do, I was just told to wait and see. However, I can apply again and resit the exam if I want to get the results sooner rather than wait for several months!! I can’t believe I was told this.

    Is there anyone else who took the exam on Jan 20th who got the same email?

    Thank you.

    • Ejnar April 5, 2018 at 5:27 am #

      Hey, could you cite the email you received?

  66. Ashish February 2, 2018 at 1:26 am #

    I took the general test on 20th January 2018, in Pune. Got an email stating results were withheld until an update on or before 9th February 2018. I called them on the number provided and was informed that results have been withheld for almost 50 percent of test takers (PAN India). I feel this is very unprofessional. Test takers have multiple other things lined up and such delays could result in a potential loss of opportunity for the test takers, owing to deadlines that must be met.

    • Arindam Biswas February 2, 2018 at 2:29 pm #

      Hey Ashish, I took the general test on 20th Jan 2018 in Ahmedabad and am facing the same problem. I called up British Council customer service and they said that its just a random quality check. Do let me know if you receive you results/any other update from British Council with the mentioned time period(on or before 9th Feb)

    • Sam February 2, 2018 at 6:29 pm #

      I totally agree! The email I received listed no contact number or even a date to expect an update. Shouldn’t these emails be standardized? The same thing happened here, almost 50% was held! This is extremely unprofessional. I have sat for major medical exams in the USA and even they don’t take this long to give your results. Instead, an English exam is made more complicated! However, you are told to reapply again if you cant wait. Maybe this is their ploy for making more money since they are aware that IELTS is the universal exam. Don’t they realize they are playing with peoples lives? We need to know our results so that we can either move on with our jobs or retake the exam if needed.

      • Chakradhar February 4, 2018 at 10:44 pm #

        I sat the exam on 20th January too and got the same email. When i contacted British Council on their India Toll-free #. They informed that there is no time frame they can give me and on top of it i was informed that I can sit for the exam again if I want to but there is no guarantee that this might not happen again. And they do not have any process in place to address candidates who’s results have been withheld multiples times without any mistake from their end! I feel this ridiculous. Then what is the point to pay and write again if you are facing the same 50-50 chances?

  67. Babar February 3, 2018 at 9:17 am #

    Plz guide me plz. First I got my result online but after some minutes the result not published on british council web . When I called british council they said it is under investigated , but I saw the result first but after some minutes there will not , why

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert February 5, 2018 at 1:44 pm #

      Hi Babar,

      I’m sorry that you are having trouble with your results! I’m afraid we don’t have any insight here–we only have the information provided by ETS and other test-takers. I suggest that you continue to communicate with ETS to see if they can give you a better answer. Good luck!

  68. Sam February 8, 2018 at 8:15 pm #

    If anyone who took the exam on Jan 20th gets any up dates please post it. I haven’t received any up dates.

  69. SS February 8, 2018 at 9:37 pm #

    Any updates on test held on 20th January,2018…. Still waiting for the same

  70. Ashish February 9, 2018 at 2:34 am #

    Hello, I got the following update (as a text on my registered mobile number, not as an email) for 20th Jan general test.

    Dear Candidate,
    Your result for 20-Jan test is currently being analysed by the IELTS Test Partners. We should be able to provide you further information on your result by Monday, 19 Feb, 2018. We apologise for the inconvenience.
    Regards,
    British Council

    10 more days now.. That too for just an ‘update’. It is a very sorry state that they have no control over their systems and procedures and exhibit such utter disregard for test takers’ future.

  71. SS February 9, 2018 at 3:05 am #

    Today I also got the same message that update on result would be available on 19th February. This is very frustrating…..I am not sure if all the candidates are getting the same response….

  72. Asif Rashid February 10, 2018 at 11:20 pm #

    Hi,
    Is it a reason they hold the results for investigation if the result is better or much different than the previous one. Please reply

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert February 11, 2018 at 1:24 pm #

      Hi Asif,

      I’m not sure if I understand your question here–are you asking whether the results would be withheld if you improved drastically on the exam? For example, if you took the exam and got a bad score, and then took it again and got a much better score? I don’t think that in itself is a reason for them to withhold the results–after all, students improve on the IELTS all the time! However, if they have some reason to suspect that a student cheated or took answers from someone else, then it’s possible that they withhold the results.

  73. Ashish February 12, 2018 at 10:52 pm #

    Hi, my results came in today. Such a relief! Didn’t have to wait until 19th after all. Posting here for analysis by Magoosh team.

    L:9, R:8.5, W:7.0, S:8.5 Overall:8.5

    Could the results have been withheld due to the difference of 2 bands in L and W?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert February 13, 2018 at 7:53 am #

      Hi Ashish,

      I’m glad your scores came in! It’s possible that the difference in scores caused the scores to be withheld, but I don’t think it’s very likely. All of your scores are really good (congratulations!) and a difference of 2 bands when you are scoring really well probably isn’t a huge red flag. If one of your scores were 9 and the others were much lower (like 4 or 5), then that could be suspicious. Unfortunately, you may never know exactly why the results were withheld–but at least you got your excellent scores back and can start to apply for programs!

  74. Rimsha February 15, 2018 at 8:26 am #

    Notification of Investigation of IELTS Test Result

    Please note, this is with reference to your IELTS test on 20th January 2018.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analyzed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, your test scores for the 20th January 2018 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’

    Should you wish to offer any information that may support your test performance on 20th January 2018, please send a scanned handwritten statement to verification.ielts@idp.com within 14 days of the date of this letter. A template has been provided with this letter for you to use. Your statement must be written in English in your own handwriting and signed by you.

    Any correspondence received after 14 days will not be considered.

    Yours sincerely

    IELTS Investigations Team

    Hi
    I gave my IELTS test on 20 Jan. My result was delayed and now today receive this email.kindly tell me what to do? What sort of information I have to provide for supporting our performance that will help in band score.plz tell me what they will do with us.will they permanently withheld my result???
    I’m so worried

    • zokam February 24, 2018 at 2:19 pm #

      Hi did u receive your results yet .. when did u receive them after how many days fro the exam

  75. svirich March 7, 2018 at 5:40 am #

    Hi Guys

    Waiting for 2-3 weeks or months for result cannot be justified. Please file your formal complaint with Australian commerce commission f you have done your test with IEP Australia. The candidates should not be penalised for their organisational issues with conducting the tests.

  76. Sameera March 20, 2018 at 7:28 pm #

    Hi,

    i did my exam on 20th jan 2018 and after 13 days i got my result sheet with score writing 6,reading 6 listing 5.5 and speaking 7.5 and overall 6.5 ,today 19/3/2018 (after tow months) i got a mail it say that my results has been canceled they didn’t mention clear reasons for that.Please help me to solve this problem.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert March 21, 2018 at 10:59 am #

      Hi Sameera,

      I’m so sorry to hear about this issue! I’m afraid that we don’t have any special insight into how the IELTS testing centers decide to withhold or cancel scores. I recommend that you contact your testing center and discuss your options with them. They may be able to provide more information or help you figure out your next steps. Good luck!

  77. Namratha March 23, 2018 at 1:15 am #

    Hi
    I have to get my result today bt the mail says
    Dear Namratha Purohitula ,

    Reason: Quality control analysis

    We refer to your IELTS test of 10 March,2018.

    Strict quality control procedures are in place to protect the integrity and security of the IELTS test. As part of these procedures, test results are routinely analysed by the IELTS Test Partners before they are issued to candidates.

    As a result of these procedures, your test scores for the 10 March,2018 have come under scrutiny and are being investigated. Your results are being withheld while this investigation is being conducted. Please note that all investigations are conducted without prejudice by the IELTS Test Partners.

    The declaration on the IELTS application form that you agreed to includes the following statement: ‘I understand that my results may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with my test’

    Should you wish to offer any information that may support your test performance on 19/08/2017, please send a scanned handwritten statement to IndiaIELTSResultsInformation@britishcouncil.org within 14 days of the date of this letter. A template has been provided with this letter for you to use. Your statement must be written in English in your own handwriting and signed by you.

    Any correspondence received after 14 days will not be considered.

    We will give you an update on the status of this investigation on or before 11 May, 2018.

    Yours sincerely

    IELTS Investigation Team

    Please tell me is der any prblm with my result….I m sure dat I haven’t done any mal practice …please help me with u r information

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert March 23, 2018 at 9:27 am #

      I’m sorry this is happening to you, Namratha! 🙁 Anyone in your shoes would feel anxious, I’m sure. But you don’t need to assume there is a serious problem with your results, nor should you assume you’re being accused of cheating/malpractice. These notices are sent to IELtS test-takers for many different reasons.

      To know if there are any true problems with your results, you’d need to contact the IELTS, either by contacting your test center, or by contacting British Council customer service. IELTS officials will be able to tell you exactly why your scores have been withheld for the time being. they’ll also be able to tell you what needs to be done to resole the situation.

  78. Rex Chan April 6, 2018 at 1:50 am #

    Hello,

    Anyone sitting IELTS (GT) of 24-Mar-2018 got withheld due to investigation? I just received an e-mail one day before the release date, stating that due to quality control, and investigation in progress, my result will not be available in short term. What’s the normal wait time and cause of reason?

    Best Regards,
    Rex Chan

    • David Recine
      David Recine April 6, 2018 at 11:54 am #

      I’ve seen at least one other comment from a student who also got their results withheld on the 24th. There honestly isn’t a “normal” wait time for this. That’s because there isn’t a normal cause or reason. There are actually many different reasons that these notices are sent out. You can contact your test center for details on exactly why you received this message from IELTS.

      • Rex Chan April 12, 2018 at 9:21 pm #

        Hello David,

        Thanks! I tried to reach out UK BC IELTS customer service, and they said my result is still under investigation and no fixed / estimated time for my result to be released. I’m wondering based on what factors / sayings in the e-mail that my result may be withheld temporarily or permanently so as to determine I shall wait or reschedule another exam (or even though I take another exam which may potentially be withheld again)?

        Best Regards,
        Rex Chan.

        • Magoosh Test Prep Expert
          Magoosh Test Prep Expert April 15, 2018 at 4:52 pm #

          Hi Rex,

          I’ve seen at least two other comments from students who took their test on March 24 in the past few days–you’re not alone, though I know that’s not super comforting right now. I’m afraid we really can’t provide any more insight into this issue for you. I encourage you to continue to communicate with the IELTS testing center to see if you can find any other information. I can say that if you do take another exam, there is no reason to think that your results will be withheld again. I’m sorry that we can’t be more helpful here, and I wish you the best of luck!

          • Rex Chan April 18, 2018 at 7:14 pm #

            Hello,

            Just received another email today stating that the investigation is completed and result is released. Hope the other 2 candidates receive the same good news.

            Best regards
            Rex

  79. Sadia nazeer April 7, 2018 at 6:18 pm #

    I completed my ielts test on 24th march but still no result and no update on that.i dint receive any email till now.

    What could be the reason am worried.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 15, 2018 at 3:11 pm #

      Hi Saida,

      I’m sorry–this message might be too late to help you out! It can take us a while to answer all of the comments on your blog. You wrote this comment right at the end of the 13-day waiting period, so it might be that your results hadn’t been released yet. If your results were withheld, you would have received an email letting you know. If you have not heard anything, you should contact your testing center and see if they have any information. Let us know what happens!

  80. Christi April 9, 2018 at 7:32 pm #

    Hello,

    I’ve taken my IELTS test (academic module) on 24th March 2018 in Indonesia and my result is supposedly available on last Friday (6th April 2018) but I haven’t got my result yet until today. I don’t get any emails or notifications from IELTS either so I don’t know the reason why my result is being withheld.
    I’ve tried to ask my test centre (IDP) but they don’t know the reason as well.

    Do you have any advice for me? I’m very confused about this and I really need it for my application for postgraduate study. Thank you.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 15, 2018 at 3:38 pm #

      Hi Christi,

      I’m so sorry to hear about this issue! I’m afraid we don’t have any special insight into this issue, but another student named Sadia just commented on this blog post with a similar issue in the Mar 24 test. I suggest that you keep working to find out what might have happened, and please let us know when you find an answer!

  81. Christopher April 15, 2018 at 4:06 pm #

    I took the IELTS on the 24th of March and the only email I got from IDP was that my results were withheld. No updates followed from that. My deadlines are fast approaching, i’ll need these results by around mid-May. I’m really stuffed as I don’t know whether I should take another exam or wait it out and hope my results come out?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert April 20, 2018 at 3:52 pm #

      Hi Christopher,

      I’m so sorry that you’re having this issue! We have heard from several other students with similar situations from the March 24th test. Unfortunately, there is no clear answer to this question. I recommend that you reach out to your testing center and see if you can find any more information, and maybe reach out to your universities to ask them if they have any policies for this. Unfortunately, it can take several months for these issues to become resolved, and you may not know what is happening until the end. I’m sorry I don’t have better advice for you, but I wish you the best of luck!

    • Desa April 23, 2018 at 1:47 am #

      Hi Christopher,

      My results were withheld too. Were you able to get your results now?

      Thank you


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