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How to Reschedule Your TOEFL

magoosh_clockSometimes, plans change. Maybe you don’t feel ready to take the TOEFL, maybe you’re incredibly sick, or maybe something came up and you’re no longer able to make it to your scheduled test date. What do you need to know about rescheduling your TOEFL? Find out in this post!

How to Reschedule Your TOEFL

You can only reschedule online or by phone. You cannot reschedule by mail, email or at the test center.

If you want to reschedule online, you’ll need to log in to your TOEFL iBT account, click on “View Order(s)” on your home page, and click “Modify” on the Order Summary page.

If you’d prefer to reschedule by phone, you can find the phone number from your testing center here. You will need to provide your registration number and full name to reschedule the test date.

How much does it cost?

There is a $60 fee to reschedule, and this must be paid before you can register for a new date.

When do I need to reschedule by?

You have up to 4 full days before your test to change your test date.

Is it cheaper to reschedule or to cancel?

Here’s what ETS has to say about a cancellation fee:

If you cancel your registration before the four-day deadline, you will be refunded half of the original test fee you paid. No refunds are given for other services.

The registration fees vary by country (you can find your country’s fee here), but in the US, the fee is $190. So, if you cancel your date altogether, you’ll lose $95. If you reschedule, you’ll have to pay $60. In the US, that means it is much cheaper to reschedule than to cancel, but this will vary by country!

Should you reschedule or cancel?

Since it’s cheaper in most countries to reschedule, this is a better option if you know for certain that you do want to take the test. However, if your plans changed so much that you no longer need to take the TOEFL, then of course you should cancel. 🙂

 

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11 Responses to How to Reschedule Your TOEFL

  1. Darshana September 7, 2015 at 9:34 pm #

    I am facing a problem. I had my toefl test on 29th august and scored 111. After I came back from my test, I had no idea how much would I score. So I booked again for the test of 19th september. However, now I want to cancel it. I followed the procedure given on ets toefl site and i cancelled the order. But the next time I login, it still shows that the test is scheduled. I also tried calling the regional office they mentioned, but they are not picking up my calls. I even tried sending a mail to the prometric, but received no reply. Can you please tell me what should I do to ensure my test is cancelled?

    • Rachel Wisuri
      Rachel Wisuri September 15, 2015 at 10:13 am #

      Hi Darshana,

      Did you receive a confirmation email that you successfully cancelled your test date? If so, that should be good proof if ETS tries to deny you the refund.

      Unfortunately, the best approach is to try to email ETS again. You could also try contacting them on Facebook or Twitter if they don’t respond!

  2. rain November 19, 2015 at 8:29 pm #

    hi darshana..I just wanna know what happened to you when u cancelled your test. did u get a refund? the same thing happened to me, it still shows on my ibt account that i was till scheduled on that day. i did not receive any confirmation email that I cancelled my test. Thanks

  3. Amy Zhou November 6, 2016 at 9:06 pm #

    Hello, I have a issue. I registered TOEFL test on December 3rd, but now I want to reschedule it to around April. Can I do that? Or I can only change it to iJanuary or February which is closer to the test date?

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert November 8, 2016 at 9:52 am #

      Registering a rescheduled exam for April will not be possible. You can register for the TOEFL a maximum of 4 months in advance, and you can only reschedule an exam 4 days before it’s initially scheduled. 4 days before December 3 is November 30th, and 4 months after November 30th is late March, not early April. You may want to consider a late march reschedule instead, if possible.

  4. HaiXing Lan December 8, 2016 at 4:23 am #

    Can I reschedule to the date before my actual one? Something’s coming up and I need my score as fast as possible.

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert December 8, 2016 at 11:56 am #

      Hi Hai Xing,

      You should be able to reschedule your exam to any date as long as the dates are available. I recommend going online or calling in to inquiry about potential dates as soon as possible. Good luck!

  5. DIAA January 8, 2017 at 9:51 am #

    Hi
    Money deducted but reschedule did not occur My prior exam date was 14.1.2017 in AUC.I have rescheduled my exam for the 25th of March in another place (AmidEast) ;60$ has been deducted from my account for rescheduling but no order confirmation was given and it is not reflected in the ets.org/tofel site . Please clear this issue at the earliest .

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert January 8, 2017 at 4:07 pm #

      Hi there,

      This is an issue that you should discuss with ETS. We are a test prep company, but have no affiliation with ETS and we don’t control the website itself! I recommend that you contact ETS directly: https://www.ets.org/toefl/contact Good luck!

      P.S. I deleted the personal identifying information from your message.

  6. Eva May 6, 2017 at 10:05 am #

    I have scheduled my Toefl test for today May the 6th. I had a hard time to find the testing center, even I arrived there 1 hour before the test. I was late 20 minutes, and the lady who was in charge, told me to reschedule the test and to cal ETS. I have tried to reschedule the test online, but it is not giving me an option to do that. I am really disappointed and I will try to call ETS on Monday. 😢

    • Magoosh Test Prep Expert
      Magoosh Test Prep Expert May 6, 2017 at 12:08 pm #

      Hi Eva,

      I’m so sorry to hear about this negative testing experience! I know it’s frustrating to be ready for a test and then not be able to take it! I hope that you can reschedule with ETS. This is an important reminder, however, of how important it is to have a plan for test day. Each student should map a route to the testing center and make sure to arrive as early as possible. Good luck, and I hope you can get this figured out!


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